Phone them in the UK on 0800 358 7911
When asked say I do not have a code
Then Yes to do you have an account.
Follow this by pressing 1 on you keypad when asked anything else. After doing this 5 times, you get to speak to a human. (unless it's Covid-19 season in which case they just hangup.)

They changed, try saying "human help" or don't bother calling, as they haven't had anyone to answer calls for months, the multi-billion $ company hasn't manged to work out how they can answer the phone.

PayPal UK Telephone Number 0800 358 7911